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Persuading the Unpersuadable

The legend of Steve Jobs is that he transformed our lives with the strength of his convictions. The key to his greatness, the story goes, was his ability to bend the world to his vision. The reality is that much of Apple’s success came from his team’s pushing him to rethink his positions. If Jobs […] Read Full Story

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Stop telling women they have impostor syndrome

impostor syndrome

The term impostor syndrome is broadly defined as doubting your abilities and feeling like a fraud. It disproportionately affects high-achieving people, who find it difficult to accept their accomplishments. Many even question whether they are deserving of any accolades at all. Psychologists Pauline Rose Clance and Suzanne Imes developed the concept, originally termed “impostor phenomenon,” […] Read Full Story

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How the pandemic exacerbated burnout

Michael Leiter and Christina Maslach have been at the vanguard of burnout research for over three decades. They are the co-authors of “The Truth About Burnout” and a forthcoming book on burnout and work for Harvard University Press. Maslach is also a co-author (with Susan Jackson) of the Maslach Burnout Inventory, a widely used assessment […] Read Full Story

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A better way to measure

The news of the record shattering 33.1% annualized gross domestic product growth in the U.S. in the third quarter of 2020 seemed, to many people, like a farce. It’s not that the data — reflecting the rebound from an abysmal spring and summer — was technically wrong. It’s that it bore no resemblance to most […] Read Full Story

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Stop scripting your speeches

Many people believe a good speech is something that you write out word-for-word and then read aloud — perhaps even memorize. Some of us learned this approach in school. Others inferred it from watching perfect speeches given by politicians, award recipients and fictional television characters. But the majority of us do not have a team […] Read Full Story

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When machine learning goes off the rails

machine learning

What happens when machine learning — computer programs that absorb new information and accordingly change how they make decisions — leads to investment losses, biased hiring or car accidents? Should businesses allow their smart products to evolve autonomously? And how should companies evaluate and mitigate the inevitable risks? As machine learning permeates more processes, executives […] Read Full Story