Facebook-owned services, WhatsApp and Instagram, have been restored after a 45-minute breakdown on Friday, leaving online users frustrated and unable to connect.
The social tools including the Facebook’s own Messenger service, were first reported as not being available from 06:30pm on Friday.
Users visiting Instagram online get a simple error message saying ‘5xx Server Error’, with no other information provided.
Some Facebook users have reported being able to sign in to the app, although 63% of reports on downdetector.com suggest there is a ‘total blackout’.
There was a sudden spike of reports on down detector for the Facebook-owned services, with the outage affecting the entire Facebook social product line.
But tweeting about an hour later, @WhatsApp, wrote, “Thanks for your patience, that was a long 45 minutes but we are back! #WhatsAppDown”
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Also, @instagram wrote, “Some people were having issues with their Instagram accounts earlier, but we’re back now. The issue’s been fixed and we’re sorry for the trouble. #instagramdown”
The Facebook-owned apps, which have some three billion users worldwide, report occasional outages, including one last July, which often spark an array of comments on other social platforms.
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