Firm boosts services with toll-free calls

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Investment One Financial Services Limited, a financial and investment services provider in Nigeria, has said it has created a toll free communication line to further enhance customer satisfaction.

In a statement on Monday titled ‘Investment One boosts customer satisfaction with toll-free calls’, it said it was a way to ease the burden on its customers and for a seamless service delivery.

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It stated that the new initiative was a value added service to its existing and prospective clients.

The initiative, it added, was to cater to the wellbeing of its clients as they would not need to visit its offices physically to do their business transactions in the era of COVID–19 pandemic.

“We want our clients to keep safe by keeping a social distance while they stay at home to transact business with us at no cost,” the statement said.

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Founded in 2007 following the Central Bank of Nigeria’s initiated reforms in the banking industry, Investment One (then GTB Asset Management Limited) had offered and continued to offer innovative investment options coupled with value added services in Nigeria’s financial services space, the statement said.

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